AI sales automation for Malaysian SMEs
AI sales automation that turns Malaysian SME chats into sales
WokFow is an AI sales system for Malaysian SMEs that receive customer enquiries through WhatsApp, Facebook Messenger, Telegram, social media, and advertising. It brings conversations, sales stages, AI assistance, and follow-up into one clear workflow.
Use WokFow to reply faster, identify buying intent, remember the next follow-up, and move a customer from first enquiry toward payment without relying on scattered apps or individual staff memory.
Book a personalised demoOne sales workflow for every customer conversation
Many Malaysian sales teams lose opportunities after the first message. Conversations sit across several browser tabs, replies arrive late, salespeople forget to follow up, and managers cannot see which leads are ready to buy. WokFow connects the conversation with the sales process so the team can see what happened, what the customer needs, and what should happen next.
The result is a shared operating view for chat-based selling. Sales agents can work from one inbox, managers can inspect the pipeline, and the business can build a repeatable process instead of depending on memory.
How WokFow works
Connect your channels
Bring WhatsApp, Facebook Messenger, and Telegram conversations into one shared team inbox.
Upload your business knowledge
Add product details, pricing, promotions, policies, documents, and frequently asked questions.
Set your sales stages
Build the stages, assignments, triggers, and messages that match the way your business sells.
Let AI qualify and assist
AI can identify intent, capture useful customer details, highlight obstacles, and suggest the next reply.
Automate follow-ups
Schedule follow-ups based on the current stage and stop the sequence automatically when the customer replies.
Track the sales process
See active leads, response speed, channel performance, conversion, and where opportunities become stuck.
What the WokFow AI sales system handles
WokFow combines a unified multi-channel inbox, AI-assisted replies, customer context, a visual flow builder, a follow-up ladder, a business knowledge base, campaign controls, CRM stages, action integrations, and sales analytics.
AI can help salespeople understand a customer's buying readiness, budget, location, product interest, objections, and conversation history before they reply. Important conversations can stay under human control while routine questions and reminders continue moving through the workflow.
Built for Malaysian businesses where follow-up affects revenue
Property teams can qualify buyers by budget, location, and viewing needs. Car dealerships can handle model, loan, trade-in, and test-drive questions. Clinics can organise treatment and consultation enquiries. Education providers can guide course, fee, schedule, and registration questions. Advisory teams can collect the right context before handing a lead to an expert.
Made for how Malaysian customers actually chat
Malaysian customers may mix English, Bahasa Malaysia, Mandarin, short forms, and casual slang in the same conversation. WokFow is designed to support BM, Chinese, English, and mixed Manglish sales conversations while following the business's product information, sales rules, and brand voice.
Flexible MYR plans for growing sales teams
WokFow offers DIY, Done With You, Done For You, and custom enterprise paths. Teams can choose self-service setup, collaborative implementation, or a more hands-on sales workflow with custom funnels and integrations. View the current pricing options and speak with the team about the right sales volume, channels, and support level.
Frequently asked questions
Can WokFow actually help my sales team increase revenue?
Yes. WokFow is built for closing, not just replying. It helps your team focus on high-intent leads and keeps routine follow-up work moving.
Are there any restrictions on connecting WhatsApp? Do I need to pay per message?
WokFow's connection is designed for day-to-day sales use. The current website FAQ states that there are no per-message or per-session fees for this connection.
What if the AI says the wrong thing and drives my customers away?
WokFow guides the AI with your product information, common questions, and sales path. Sales agents can take over important conversations.
How does the system handle customers who ask but do not reply?
WokFow follows up on a schedule set by the business. When the customer replies, the next reminder stops automatically.